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Urgent Care vs. Emergency Room: Where Should You Go?

Knowing where to go for care can help you save time and avoid unnecessary stress. Here is a simple guide.

Go to Urgent Care when:

  • You have a minor illness
  • You have a small injury (cut, sprain, mild pain)
  • You need care but it is not life-threatening
  • You cannot see your doctor the same day

Urgent care usually has shorter wait times and lower costs than an ER.

Go to the Emergency Room when:

  • You have chest pain
  • You have trouble breathing
  • You have severe bleeding
  • You think you might be having a stroke
  • You are in a life-threatening situation

Emergency rooms are open 24/7 and treat serious or life-threatening problems.

If you are unsure

When in doubt, call your PCP or your health plan’s nurse advice line.
If it feels like an emergency, call 911 right away.